Shipping policy
At Diva Spark, your order is handled with care from checkout to delivery — because your style deserves nothing less.
Fast & Reliable Dispatch
Orders are lovingly packed and dispatched within 1–3 business days (excluding weekends and public holidays).
Once dispatched, you’ll receive a tracking link so you can follow your delivery every step of the way.
Delivery You Can Rely On
Estimated delivery times are shown at checkout and may vary depending on your location and courier service. During sale periods or peak seasons, delivery times may be slightly extended — we always keep you informed.
Transparent Shipping Costs
- Shipping fees are calculated at checkout — no hidden charges.
- All prices are in AUD and include GST where applicable.
Peace of Mind Delivery Guarantee
If your order is lost or arrives damaged, simply contact us with your order number and photos (if applicable).
We’ll make it right with a replacement or refund, in line with Australian Consumer Law.
International Orders
- We ship internationally to selected destinations.
- Customs duties or import taxes (if applicable) are the responsibility of the customer.
- Delivery times may vary due to customs processing.
💖 We’re Here to Help
Have questions before or after purchasing?
Our friendly support team is ready to help:
Thank you for shopping with Diva Spark — thoughtfully designed, confidently delivered ✨